Willow Nursery & Best Start Family Hub

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Admission Information

Opening Hours

  • Open: 8:00am – 6:00pm
  • Core Hours: 9:00am – 3:00pm
  • Extended hours available (subject to availability and fees)

 Attendance Options

  • Children aged 2+ can attend term‑time or all‑year‑round
  • Babies (0–2 years) must attend all‑year‑round
  • Minimum attendance: 2 days per week

 Children With SEND

  • Children with significant SEND needs must be referred to the Under‑5s Panel by a professional
  • Approved children are then referred to us for placement
  • We offer a 1:3 staffing ratio for children with SEND

 Joining the Waiting List

To join the waiting list, families must provide:

  • Nursery Application Form
  • Birth certificate
  • Proof of address

Places are offered on a first‑come, first‑served basis.

 Fees & Charges

  • Deposit: 2 weeks (for children taking paid hours)
  • Lunch fee: £3.00 per day
  • Funded hours accepted (15 & 30 hours)
  • Extra hours charged at our standard rate
  • Changes to hours → allowed if available, it will incur a change fee, and will require notice

 Settling‑In Period

  • Two‑week settling‑in process
  • A parent or familiar adult stays with the child ( they will be advised by the room leader/key worker)
  • Start with 1 hour, gradually increasing time
  • Parents are slowly encouraged to step out of the room

 Notice Period

  • One‑month written notice required to end your place or reduce sessions

Deposit returned/applied only when correct notice is given